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MindGems Contact Information

Contact The Right Department To Get A Faster Reply

Customer Support


To get a faster response and proper information, please email the right department.

If you have problems related to our products, please check the FAQ (Frequently Asked Questions) page of the product first. Every product has a FAQ page which can be accessed via the product sub-menu at the top of the product page. Most likely your questions has already been answered there. You can find a lot of information on our BLOG too.

You can use our online Bug Report & Feedback form to send a report.

If you didn't find a solution for your problem, please contact our Support Team.

Please provide screen shots, project files, sample files or other materials that may be important when you e-mail your questions. This will let our engineers investigate the issue immediately instead of e-mailing back to request such data. Inlcude all the necessary files and the exact steps to reproduce the problem.


Press Agency


Information for the journalists and the media. Please contact our Press Agency.


Web Site


Any issues related to our web site should be directed to our Webmaster.