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Privacy Policy

Please read our privacy policy carefully

Welcome to MindGems Privacy Policy page. We are committed to protecting the privacy of our users and ensuring the confidentiality of their personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, and the choices available to users regarding their data.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy. We may update this policy from time to time, so please review it periodically for any changes. If you have any questions or concerns about our privacy practices, please contact us using the information provided at the end of this policy.

Information We Collect

MindGems values your privacy and is committed to protecting your personal information. We may collect certain personal information from visitors for internal use only, including customer downloads, information requests, and software purchases.

We only request specific types of personal information in certain areas of our website and online customer support tools. This information enables us to enhance your site visit, assist with technical support issues, or follow up with you after your visit or purchase. Participation in providing this information is entirely optional.

We may request information from you when you:

In each of these instances, we may ask for your name, email address, phone number, address, and other similar personal information necessary to register or subscribe you to services or offers. If you subscribe to newsletters or mailing lists, you will have the option to "unsubscribe" at any time.

Use of Information

The information collected on our website is utilized for licensing, accounting, and support purposes. We may send email notifications containing information and product updates to our users. Users encompass individuals who have purchased our tools, subscribed to our newsletter or other services, participated in our giveaways, or are utilizing our free tools. Each email newsletter includes a direct unsubscribe link, allowing recipients to opt out of receiving further communications from us.

Sharing of Information

MindGems does not share your personal information with any third parties. 

User Choices and Control

 You have the option to opt out of any future communication from us at any time. To exercise this option or address any concerns regarding your data, please contact us via the email address or phone number provided on our website, or at support@mindgems.com. Additionally, you can request to:

Data Security

We adhere to widely accepted industry standards to safeguard the personal information you provide to us, both during transmission and upon receipt. However, it's essential to note that no method of transmission over the Internet or electronic storage is entirely foolproof. Consequently, we cannot ensure absolute security.

To enhance security, we employ encryption protocols to protect sensitive information transmitted online. Moreover, we uphold stringent measures to safeguard your information offline. Access to personally identifiable data is restricted to employees with specific job responsibilities, such as billing or customer service. Furthermore, the computers/servers storing this information are maintained in a secure environment.

Cookies and Tracking Technologies

Cookies are small text files that can be used by web sites to make a user’s experience more efficient.

The law states that we can store cookies on your machine if they are essential to the operation of this site but that for all others we need your permission to do so.

We do use some non-essential cookies. We do not do this to track individual users or to identify them, but to gain useful knowledge about how the site is used so that we can keep improving it for our users. Without the knowledge we gain from the systems that use these cookies we would not be able to provide the service we do.

This site uses different types of cookie.

We use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyze how users use the site. It counts the number of visitors and tells us things about their behavior overall – such as the typical length of stay on the site or the average number of pages a user views.

The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and Internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders for ‘mindgems’ to find our cookie and the Google Analytics cookie if you wish to delete them.

Some third party cookies are set by services that appear on our pages. They are set by the operators of that service and are not in our control. They are set by Twitter, Facebook, inShare, and other social networks and relate to the ability of users to share content on this site, as indicated by these icons.

Updates to Privacy Policy

We reserve the right to update our privacy policy to reflect changes in our practices or legal requirements. Any modifications will be promptly communicated on our website. We encourage you to review our privacy policy periodically to stay informed about how we collect, use, and protect your information.

External Links

Our website contains helpful links to other websites. Each of these sites has its own privacy policy, which governs the handling of personal information submitted to them. When you provide personal information to these sites, it is subject to their respective privacy statements. We advise you to review the privacy policy of any website you visit to understand how your information will be treated.

Contact Information

If you have any questions, concerns, or feedback regarding our privacy policy or practices, please contact us using the information provided on our website or via the email address support@mindgems.com. We value your privacy and are committed to addressing any inquiries promptly and thoroughly.